Delivery & Return
Enjoy free standard shipping on all orders over PKR 2000
Delivery Options Overview
1. Order the Product and Specify the Delivery Method
2. You Will Receive an Order Confirmation Message
3. Wait for Your Order to Arrive
4. Pick up Your Order at The Checkout Area
Exchange or Return of Goods
Returns & Refunds
Your satisfaction matters, so here’s how our return and refund process works:
Return Window: You can request a return or refund within 14 days of receiving your order.
Product Condition:
To qualify, products must be in their original, unopened, and undamaged condition.
How to Initiate a Return:
Contact our support team at [Insert Email] or [Insert Phone/WhatsApp] with your order number and reason for return.
Our team will provide return instructions once your request is approved.
Exceptions: Unfortunately, we cannot accept returns if the product is opened, damaged, or outside the 14-day window.
Refund Process:
Once the returned items are received and inspected, refunds are processed via your original payment method.
Refunds are typically processed within 7–10 working days, depending on your bank or payment provider.
